Google Apps Technical Transition Guide For Business, Educ Manuel d'utilisateur télécharger pdf (Page 22)

22 Google Apps Technical Transition Guide

• Send an announcement email to your company with the transition

announcement template.

• Customize posters with the Going Google poster templates and hang them

around your office as your go-live date approaches.

• The Google Apps Learning Center site template contains links to numerous

helpful resources for new users, including training videos. You can customize the

appearance of this template with your own company logo and a message from an

executive to improve the user experience. Setting up the template also helps

familiarize you and your users with Google Sites.

In addition to linking your users to the Google Apps Learning Center, you should

send out the guides it contains on a regular basis leading up to your go-live date.

Structuring your users’ learning process will help ensure that they’re ready for the

transition.

• Many more user resources, such as email templates and user guides that you can

send to your employees during your transition, are available at the Google Apps

Deployment Resource Center.

Identify change impacts

Level of Effort: Moderate

You can reduce stress for your users by proactively identifying impacts to your

company’s existing processes. Work with your IT team to determine a course of

action for each of these impacts, and devise a strategy for communicating them to

your company.

Determine a web browser policy

Level of Effort: Low

Because Google Apps services are accessed primarily from a browser, you should

establish a policy regarding the browser(s) that your IT team supports. Google

Chrome provides the best Google Apps experience for both admins and users, with

additional features that include the following:

• Desktop notifications

• Offline Gmail, along with other extensions available in the Chrome web store

• Advanced organization-wide policy controls, as described at http://

www.chromium.org/administrators

If your legacy system includes web applications that run only on older browsers, you

should continue to support an older browser for those applications, along with Google

Chrome for Google Apps.

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Google Apps Technical Transition Guide For Business, Educ Manuel d'utilisateur Page 22