Google Apps for Work Manuel d'utilisateur télécharger pdf (Page 55)

Change Management Guide 55

Phase 1: Core IT

What do you leave with?

As you complete the Core IT phase you should have:

• A summary of your user community including a detailed list of the

user groups that make up your organization

• A list of key company-wide impacts resulting from the move to

Google Apps

• A list of the people who will create a peer-to-peer network of support

for your user community or Google Guides program

• An internal marketing plan that includes:

Elevator pitch

Creative concept 

Marketing channels

Overall timeline of activities

• A communications plan identifying each message or event needed for

your Google Apps deployment

• A user community that has been informed about the company’s

switch to Google Apps

• Core IT users who have been informed about the deployment and

key migration activities, and are trained on Google Apps

• A training site, training resources, and complete training curriculum

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Google Apps for Work Manuel d'utilisateur Page 55