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About this document
Chapter 1 Content Publishing Governance and Best Practices
Overview
Determination of relevance and ranking
Content creation and structure
Relevancy tuning options
User experience considerations
Chapter 2 GSA Ownership and Chargeback Model
Overview
Ownership by a centralized IT organization
Ownership by an individual business/functional unit
Ownership by a third party in a hosted environment
Ongoing operations and support
Ongoing search governance
Chapter 3 GSA Content On-boarding Models
Overview
Considering content sources for indexing
Content repository/platform vs. business application on-boarding model
Ongoing on-boarding and maintenance process
Handling of sensitive data that is newly searchable on the GSA
Chapter 4 GSA Environment Approach
Overview
Lab / Development environment
Testing / QA environment (optional)
Production environment
Summary
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